SPECIAL FOR OUR GUESTS
5% discount from 28/7 to 04/8/2018
5% discount from 01/9 to 15/9/2018 for a 2 weeks stay
14 = 12 from 12/5 to 02/6/2018 and from 08/9 to 22/9/2018
Discounts cannot be combined.
For our Customers, entry tickets to Aquafollie and Aqualandia at discount prices and also "Duna Verde Happy Tourist Card" for discounts in participating shops, beach concessions and restaurants.
WiFi card - first 7 hours are free, that is 1 card per booking, to be used on WiFi areas available.
For villas and apartments with WiFi ask at the reservation
For villas and apartments not indicated on the price list, for photos, films, floor plans and more information visit our website
SUMMER 2018 BOOKING CONDITIONS
The prices listed on the price list are per apartment per night/week and are subject to small increases according to the individual type, position and equipment offered. In the quotations we send, we will always indicate the exact price with a detailed description of the apartment or villa.
TYPE OF APARTMENTS AND VILLAS
TYPE A: two-room. Living room with kitchenette and sofa bed for two people, a double room, one bathroom, balcony/terrace or private garden.
TYPE B: three-room. Living room with kitchenette and sofa bed for one/two people, a double room, a room with twin beds or a bunk bed, one bathroom, balcony/terrace.
TYPE B+: three-room. Living room with kitchenette and sofa bed for one/two people, a double room, a room with twin beds or a bunk bed, one bathroom. Private garden.
TYPE B1: three-room. Living room with kitchenette and sofa bed for one/two people, a double room, a small room with a bunk bed, one bathroom, balcony/terrace.
TYPE F: 60 to 80 m2 terraced house. Fenced private garden, terrace, living room with kitchenette and sofa bed, two bathrooms one or both of which with a shower, a double room, a room with twin beds or a bunk bed. Type F houses with three bedrooms: the third room with a single bed or a bunk bed.
TYPE E: 80 to 110 m2 terraced house. Fenced private garden, terrace, living room with kitchenette or separate kitchen, sofa bed, two rooms with twin beds, a room with a bunk bed or twin beds. Two bathrooms one or both of which with a shower.
For villas and apartments not indicated on the price list, see our website or ask for a quotation. For more information on apartment blocks or to see the inside of the apartments and their equipment, click on the relevant block and apartment.
GENERAL RENTAL CONDITIONS:
In the following general rental conditions:
RENTAL DURATION: minimum stay of 1 week . Daily rentals are possible only with a minimum stay of 4 nights, depending on availability of the agency.
DEPOSIT: - 30% of the amount indicated in the rental proposal, must be paid to Agenzia Erica sas without delay within the required time limits. If the deposit is not paid by the specified deadline, the reservation will be cancelled.
Bank details: Account name: Agenzia Erica SAS di Trevisan Maria Silvana & C.
Bank INTESA SANPAOLO Viale Pompei Caorle
IBAN: IT 59 I 03069 36020 1 0000000 6309 BIC: BCITITMM
CONFIRMATION: upon receiving the deposit the Agency will issue the booking "Confirmation letter"
BALANCE: to avoid long queues on the day of arrival, we recommend you to send the balance a few days before the start of the holiday; however, for tax and accounting reasons, the agreed price must be paid upon arrival at the very latest, before entering the rented accommodation.
Failure to pay the amounts specified above by the required deadlines constitutes express termination clause giving the Agency the right to cancel the booking.
Upon arrival tenants must provide a form of identification of all the people who will be staying in the accommodation.
In no case will the price be discounted for shorter stays than the date specified on the contract.
PAYMENTS EXCLUSIVELY ON ARRIVAL: payment in cash for amounts up to Euro 2.999,00 is possible. From € 3.000.00 it is obligatory by bank transfer/ Visa/ Mastercard and Maestro.
We accept payment up to Euro 300,00 in CASH.
Cash dispenser km 1,5 far from Duna Verde in Altanea , Camping San Francesco, or 3 Km far from Duna Verde in P.S.Margherita, in Eraclea.
ARRIVAL from 5 pm to 7.30 pm - DEPARTURE from 8.30 am to 10 am - on the days indicated in our booking confirmation.
CHECK-IN: to speed up the check-in, please fill out with your data the form that we will send you at booking
KEYS are handed over on arrival in our Agency only, in Piazza Spalato 1, 30021 Duna Verde di Caorle, tel. +39 0421 299121 and the Tenant has to give it back in the agency at departure..
DEPOSIT: the Tenant is responsible for the accommodation. The accommodation must be returned tidy and decent both internally and in external private parts (eg garden watered, clean and free from dog excrement). The Tenant is responsible for looking after the accommodation in a reasonable and prudent way and promises to take utmost care of the apartment, the domestic equipment and the interior and exterior furnishings. The Tenant must take the chairs and table out of the garden or terrace when the apartment is left unsupervised. Any items damaged or stolen must be paid by the Tenant.
To guarantee the compliance with the commitment to leave the apartment in order, the Tenant will pay to Agency Erica sas, which will receive on behalf of the owner, the sum of € 150.00 for apartments and € 200.00 for villas as non-interest bearing security deposit, as well as its credit card details as collateral. The deposit will be returned upon verification of the state of the furnishings and the order of the apartment.
CANCELLATION OR WITHDRAWAL: in case of cancellation of the holiday at least 4 weeks before arrival, the customer can receive a bonus of the total amount already paid, valid for a reservation to be made in the current year or in the next one, at one of our apartments/villas. Otherwise the deposit will not be returned for any reason.
The accommodation will be considered free and available to the agency should it not be occupied within 24 hours of the arrival date, unless written notification is provided.
Rule and regulation: the accommodation or use of the apartment together with the condominium services of a number of people higher than the one agreed and indicated in our offer, will result in the termination of the contract, pursuant to art. 1456 c.c. and the obligation to pay the Erica sas Agency, which will always collect it in the name of the owner, an amount equal to the amount of the entire amount agreed, as a penalty pursuant to Article 1382 of the Civil Code.
For every extra person (only if confirmed by the agency) it is a supplement of € 8.00 per day (including the additional bed and for a minimum of 4 days). Children over one year are considered as adults.
Electricity is up to 9 KWh per day is included . Excess electricity consumption is refunded based on € 0.30 per KWh. Please pay attention: use of air conditioning must be with closed windows. Excess costs will be charged for separately. Check the electricity consumption on the meter.
Do not use several appliances at the same time (eg washing machine and air conditioner) .
Booking fees and accessory costs indicated here must be added to the above price.
CLEANING and BOOKING FEES (obligatory)
two-room apartment € 85.00 - three-room apartment € 90.00 - two-room terraced house and four-room apartment € 125.00 - three-room villa € 135.00.
Prices- including VAT at 22% - The apartment must be left tidy and decent, the kitchenette must be left in order free from rubbish, with the fridge defrosted and the crockery washed and put away.
Mattress covers and pillow covers cannot be used as bed linen. Pets must not use beds and sofas and the dejections must be carefully collected.
If not the Tenant must pay a supplement for extra cleaning in the amount of: two-room/three-room apartment € 20.00 - two-room terraced house and four-room apartment € 30.00 - three-room villa € 40.00, VAT included.
Daily cleaning of the accommodation has to be made by the tenant.
Apartments with 1 reserved parking place or car parking in the garden, with a few exceptions which will be highlighted in the property description and in our website. Parking place is for cars of normal size. Parking is not guaranteed for minibuses, minivans and vans.
Gas cooker, fridge, pans and crockery, oven or microwave oven, TV no Sat, iron, hairdryer and garden furniture if there is a garden or terrace. Every bed is equipped with blanket, cover, pillow with a mattress cover and pillow cover for hygiene purposes, on which sheets and pillow cases must be placed. Almost all our apartments have air conditioning, washing machines and safe deposit boxes (see description of the individual apartment).
GUEST should bring: sheets, table cloths, tea towels, only special pans, adapters and reducers for plug sockets, small electrical appliances (food processors, mixers, etc.). Read carefully the detailed description of the apartment so you can avoid to bring with you unnecessary luggage.
Possibility to hire from the agency upon request:
- babies' cots € 3 per day (minimum 4 days)
- double sheets € 10.00 per change - single sheets € 8.00 per change
- towels € 10 per set of 3 towels
Leave the rented sheets and towels in the apartment and do not bring them back to the office at check out.
Guests must not use their own stoves, electric hobs or air conditioners in the rented apartments.
GAS: gas is provided by means of cylinders which are replaced when empty at the following times: 10.30 am to 1 pm and 5.30 pm to 7.00 pm, with at least 2 hours' notice from the tenant.
PETS: Small to medium sized pets are allowed in most apartments : please check it when booking. Any damage caused must be covered by the Tenant.
Medium to large pets are only allowed if suitable accommodation is available. Pets must not be left alone in the apartment.
Extra charge of € 20,00 for small to medium sized pets.
Extra charge of € 30.00 for medium to large sized pets.
TOURIST TAX: based on the current tariffs established by the Municipality of Caorle. Payment is requested upon arrival.
Any tax or duties envisaged by legislation in force, duty stamps or the like must be covered by the Tenant.
To be paid for contracts by correspondence a duty stamp of € 2,00, for those on spot it is a duty stamp of € 16,00.
SWIMMINGPOOL AND TENNIS COURT open from end of May/beginning of June to mid-September. The use of swimmingpool is included and the tenant is aware that the swimming pools may be emptied for cleaning for 1 or 2 days during the season. For some swimming pools guests must wear a swimming cap. For the tennis court, the block management requests a contribution per hour of € 2 to € 4.50 in total.
BEACH SERVICE: not included in the price. Beach umbrellas and deck chairs can be hired directly at the beach facilities. There are stretches of free public beach in between.
COMPLAINTS or requests to move in other accommodation are not accepted if the accommodation corresponds to the description/proposal and photos of the apartment in the website of agency Erica and is in a proper standard. The Tenant must pay the agreed amount for the specific apartment rented and provided by the owner.
To speed up check-in guests are invited to click on the link indicated in the "Rental contract proposal", which we will send, and fill in the form "denuncia delle persone alloggiate" (list of guests).
Agenzia Erica rents out privately owned villas and apartments, therefore no responsibility can be taken for any breakages, accidents, losses, delays or problems that may arise in general in the accommodation. However, it will do whatever it can to solve any issues, it being understood that any requests for compensation for damage must be sent to the owner of the apartment through Agenzia Erica.
The Agency reserves the right to inspect the rooms, so as to check that they are being looked after properly. Should any serious non-compliances emerge from the inspection, the rental contract shall be terminated with immediate effect due to breach by the Customer and the Agency may demand that the premises be immediately cleared, claiming any amounts outstanding at the time, notwithstanding the right to compensation for any damage.
The Agency personnel or its trusted contractors are authorised to enter the apartments if necessary in the occupants' absence.
The Agency reserves the right, in the event of unforeseen circumstances when assigning the booked apartment, to replace it with another one of the same type. Any higher costs will be covered by the Agency.
The description of the furnishings provided in the catalogue may exceptionally be subject to change.
ACCEPTANCE: when booking the Tenant expressly accepts all the conditions reported herein and declares that he/she has carefully read them in full.
PRIVACY: pursuant to and for the effects of Legislative Decree n. 196/2003 on the "Code regarding the protection of personal data", we inform you that the personal data included in the booking form will be processed by the Erica sas Agency in compliance with this law, only and exclusively for the purposes related to the booking and sending of advertising material. The editing and sending of the booking confirmation expresses the consent of the customer to the processing of personal data contained for the purposes set out above.
Closed for holidays: from 08/12/2017 to 23/01/2018 inclusive.
Opening times 2018:
From 24/01 to 18/05 and from 16/09 to 07/12/18 9.30 am – 12.30 pm and 3.00–6.30 pm
(closed on Tuesdays)
From 19/05 to 15/09 9.00 am – 12.30 pm and 4.00–8.00 pm
Only Saturdays from 26/05 to 08/09 8.30 am – 1.30 pm and 3.00–8.30 pm
Closed: Easter Sunday, from 25/09 to 02/10/18, All Saints Day and related holidays.